Strategic Priorities

Academic Success priorities and strategies reflect our shared values and mission. Assessed and updated annually, the priorities represent our commitment to continuous quality improvement and upholding our mission-based institutional priorities: Student Success, Healthy & Vibrant Communities, and Research & Discovery.

Jayhawks Rising

Our Mission

Through collaboration, advocacy and innovation, Academic Success serves as the catalyst for enhancing the quality of the KU student experience with an emphasis on designing academic resources and pathways that foster success for all students.

Our Vision

We envision an inclusive environment in which all students graduate empowered to reach their fullest potential, develop into lifelong learners, and make meaningful contributions to society.

Our Values

Our shared values are the beliefs and behaviors that we expect of ourselves for connection and community. They guide our student-centered work to reflect:

  • Collaboration
  • Proactive Practice
  • Continuous Improvement
  • Inclusion

Academic Success Priorities & Strategies


  • Identify strategies and interventions to reduce summer melt and enhance communications with students post-orientation.

  • Refine the multi-modal orientation model to reduce financial and travel barriers to student participation and decrease number of students participating in open enrollment.

  • Identify opportunities to engage prospective students with disabilities about the support available and begin accommodations setup earlier in transition to KU.

  • Improve advising and enrollment coordination/on-boarding for new students (freshmen & transfer) including a comprehensive communications plan that is personalized and available year-round.

  • Expand and enhance first-year courses (e.g., UNIV, Learning Communities, First-Year Seminars), including a focus on conditional admit students.

  • Collaborate with Graduate Studies to develop online and in-person writing workshops for newly enrolled graduate students designed to support their transition to graduate study.


  • Implement the conditional admit support plan and assess outcomes.

  • Engage with academic departments with high DFW rates to partner on strategies available through Academic Success support opportunities.

  • Design course-specific tutoring program that allows for flexibility in scheduling (by appointment versus semester long) and size (one-on-one or group) while eliminating cost to individual student.

  • Enhance and expand graduate writing support through programming and consultations.

  • Develop an outreach plan that results in timely undergraduate student re-enrollment.

  • Establish Jayhawk GPS as the “digital gateway to service” by incorporating all Academic Success appointment access through the app.

  • Identify and implement system and tools to track experiential learning across the institution.


  • Implement a coordinated strategy to improve student awareness of and engagement with academic support programming designed for incoming first-generation, Pell-eligible, and students of color.

  • Coordinate and standardize peer academic support staff training and development in alignment with College Reading and Learning Association (CRLA) certification requirements.

  • Expand second-layer engagement opportunities for students (e.g., Hawk Link, Hawk Week, SophoMORE September, course offerings).

  • Identify opportunities to co-locate Academic Success units to improve student access and awareness of support services.


  • Operationalize the Pathways model to support intentional major and career pathways for students.

  • Explore solutions to major foreclosures for students in their first and second years.

  • Develop a strategy to avoid toxic course combinations for exploring and pre-professional students.

  • Identify a strategy to decrease the percentage of students earning credit hours in excess of minimum hours needed for degree completion.

  • Partner with Academic Affairs to incorporate degree maps usage into undergraduate academic advising.

  • Establish a plan and identify resources needed to support graduate students pursuing alternatives to academic careers through dedicated programming in collaboration with Graduate Studies.

  • Establish a communication strategy and training resources to help students, faculty, and staff improve their understanding of the purpose of the KU Core.


  • Leverage Jayhawk GPS Quick Polls, surveys, and nudges to monitor student needs resulting in timely, personalized referrals and reminders.
  • Establish data-informed understanding of the financial needs of KU students and related strategies to improve retention and completion.

  • Empower staff across Academic Success units to deliver wellness supports to students in coordinated fashion with Student Affairs, Enrollment Management, and International Affairs.

  • Incorporate wellness resources into UNIV 101, OPTIONS, and orientation experiences to enhance student awareness of services on campus.

  • Develop a personalized support model for students returning to KU after dismissal, withdrawal, or time away.


  • Lead the coordination of the First-Destination Survey and leverage data to inform faculty, staff, and students (prospective and current) about student pathways after graduation.
  • Establish and promote a campus-wide definition of experiential learning to increase awareness of opportunities and resources available to expand offerings (e.g., Community Engagement Consortium, Research-Intensive Course Mini-Grants).
  • Create a map of career and experiential learning opportunities across the institution to identify pathways to participation for students.
  • Integrate experiential learning into all Academic Success coordinated courses while ensuring courses are mapped to institutional learning outcomes.
  • Reduce barriers to participation for first-generation, Pell-eligible, and students of color in career and experiential learning activities (e.g., Rising Scholars, Emerging Scholars).


  • Prioritize training and development opportunities to increase awareness of the needs of student populations, trends in higher education, and resources to inform and improve work practices.

  • Leverage annual performance review process to establish goals for each staff member that prioritize learning including one goal focused on DEIB related training and development.

  • Strategically connect staff with committee service opportunities to expand representation from across units and provide development opportunities.

  • Encourage staff participation in development and training opportunities available on campus including events through DEIB, Student Affairs, and Faculty-Staff Councils.

  • Increase resources to expand opportunities for staff to participate in regional and national development opportunities.

  • Establish student-to-staff ratios to monitor caseloads and to proactively advocate for resources to adjust to student population shifts.

  • Promote and coordinate recognition opportunities available on campus or through professional associations.