Navigator FAQs

To create a plan to transfer to KU, please connect directly with our transfer team at https://admissions.ku.edu/reps. Follow the prompts to find your specific transfer admissions representative. 

If you are not yet admitted, you can use CredTran, our online database, to check transferability of courses and create an unofficial report of your potential transfer credit. We also encourage you to connect directly with our transfer team at https://admissions.ku.edu/reps. Follow the prompts to find your specific transfer admissions representative so that they can help you with any questions you may have about your credits.  

Welcome to KU! If you are a recently admitted transfer student, you will receive a call from the Academic Success Navigators when it is time to schedule your first appointment. If you haven’t yet heard from the Navigators and would like to connect, please email kunavigators@ku.edu or call (785) 864-1218.  

Welcome to KU! If you are a newly admitted transfer student, you should first connect with an Academic Success Navigator to schedule a KU Tech Session to review your KU systems and account access. Next, your Navigator will help you schedule a Transfer Welcome Meeting (your first KU advising appointment), during which your assigned academic advisor can review your transfer credits in detail and help you enroll for your first semester at KU. To connect with the Academic Success Navigator team, email kunavigators@ku.edu or call 785-864-1218.

Your New Transfer Student Enrollment Hold will be removed during your Transfer Welcome Meeting (your first KU advising appointment). All newly admitted transfer students at KU are required to meet with an academic advisor to discuss degree plan options and the schedule for the upcoming term prior to enrolling. To schedule your first appointment, please email kunavigators@ku.edu or call 785-864-1218.

If you have already met with your advisor for a Transfer Welcome Meeting, you are welcome to email your advisor directly to request that your hold be removed. 

Attending Transfer Orientation is required for all new transfer students at KU to ensure they are prepared to get started with their first semester of courses. During your KU Tech Session, you will be signed up for your preferred Orientation option. Visit the Transfer Orientation webpage for more details.

Orientation options may include: 

1. A fully online, self-paced orientation course in Canvas with modules designed for both online and on-campus students 
2. A half-day on-campus transfer experience
3. A full-day on-campus orientation experience (attended alongside incoming freshmen)
4. A KU Edwards Campus orientation experience (for students attending at KU Edwards Campus in Overland Park, KS) 

If you are unable to attend any in-person orientation dates and would like a tour of KU Lawrence campus before classes start, you are welcome to join us for a Transfer Friday Campus Visit.

A KU Tech Session is a 30-minute virtual (Zoom) meeting, during which you and an Academic Success Navigator will activate your KU accounts, schedule your Transfer Welcome Meeting (your first KU advising appointment), and answer any questions you may have about your next steps. A Tech Session is required for all transfer students.

During your KU Tech Session, your Navigator can help you with the following (as well as any additional questions you may have): 

• KU Online ID Account Setup 
• Scheduling your Orientation Session
• Scheduling your First Advising Appointment
• Navigating Canvas
• Navigating Enroll & Pay 
• Navigating Jayhawk GPS
• Using DUO Authentication
• Applying for your KU ID Card
• Pre-Enrollment Compliance Questions

When attending your Tech Session, please join the Zoom session on a laptop or desktop computer rather than a tablet or smartphone so that we can “screen share” with you in order to demonstrate how to use KU-specific resources that will be vital to your academic success. 

To schedule your Tech Session, or for any questions, please email kunavigators@ku.edu or call 785-864-1218. 

*Additional student types: If you have recently been readmitted to KU, please see the Readmit Student FAQs below. You will not be required to complete a KU Tech Session, but we are happy to meet with you if you’d like a review of all of your KU systems and resources. If you are a newly admitted graduate student and would like to complete a KU Tech Session, please email gradnavigators@ku.edu or call 785-864-0163 to connect with our Grad Navigator team. 

Welcome to KU! If you are a recently readmitted student, you will receive a call from the Academic Success Navigators when it is time to start your onboarding process. If you haven’t yet heard from the Navigators and would like to connect, please email kunavigators@ku.edu or call (785) 864-1218.  

Readmitted students are scheduled for enrollment based on your KU classification and KU's enrollment schedule policy.  To see when your enrollment opens, log into the Enroll & Pay system and check your enrollment appointment dates in the “Enroll & Manage Classes” tile. For assistance locating this information, reach out to kunavigators@ku.edu. 

Readmitted students have the option of scheduling and attending a 30-minute KU Tech Session, a virtual (Zoom) meeting with an Academic Success Navigator. Although Tech Sessions are not required for readmit students, attending a Tech Session can help re-introduce you to the KU systems you will use as a Jayhawk, ensure you have access to your accounts, and review any system updates that may have occurred since you last attended KU. 

During your KU Tech Session, your Navigator can help you with the following (as well as any additional questions you may have): 

• KU Online ID Account Setup 
• Scheduling your Orientation Session
• Scheduling your First Advising Appointment
• Navigating Canvas
• Navigating Enroll & Pay 
• Navigating Jayhawk GPS
• Using DUO Authentication
• Applying for your KU ID Card
• Pre-Enrollment Compliance Questions

When attending your Tech Session, please join the Zoom session on a laptop or desktop computer rather than a tablet or smartphone so that we can “screen share” with you in order to demonstrate how to use KU-specific resources that will be vital to your academic success. 

To schedule your Tech Session, or for any questions, please email kunavigators@ku.edu or call 785-864-1218. 

Readmitted students can choose whether or not they prefer to attend an Orientation session. Orientation options may include: 

1. A fully online, self-paced orientation course in Canvas with modules designed for both online and on-campus students 
2. A half-day on-campus transfer experience
3. A full-day on-campus orientation experience (attended alongside incoming freshmen)
4. A KU Edwards Campus orientation experience (for students attending at KU Edwards Campus in Overland Park, KS) 

If you have any questions about orientation options or would like assistance registering, please contact KU Orientation by email at orientation@ku.edu or by phone at 785-864-4270. 

If you have any questions about connecting with your Jayhawk Academic Advisor, please contact KU Navigators by email at kunavigators@ku.edu or by phone at 785-864-1218.